Partner FAQ

SpiritualParty is a curated marketplace connecting clients with spiritual practitioners, facilitators, guides, healers, readers, artists, and experience creators.

We help clients discover:

• spiritual experiences
• private rituals
• wellness gatherings
• transformational sessions
• curated ceremonies
• guided events

No.

Partners operate independently and remain fully responsible for:

• their services
• conduct
• communication
• taxes
• legal obligations
• scheduling
• preparation
• delivery quality

SpiritualParty acts as a marketplace and facilitator between clients and partners.

Becoming a partner on SpiritualParty is not automatic.

We curate our network carefully to maintain quality and trust for both clients and practitioners.

The process typically includes:

• submitting an application
• a review of your profile, experience, and services
• an interview or conversation with our team
• approval and onboarding

This ensures that every partner on the platform meets our standards for professionalism, safety, and experience quality.

We are selective — because quality matters to us and to our clients.

Yes.

SpiritualParty operates on a commission-based model. A percentage of each confirmed booking is retained by the platform to cover:

• marketplace operations
• payment processing
• client acquisition
• platform maintenance and support

The exact commission structure is outlined in your Partner Agreement, which you will receive during the onboarding process.

We believe in transparency — if you have questions about your specific terms, contact us directly.

Typical flow:

• Client sends an enquiry
• Partner receives request
• Partner reviews availability and requirements
• Conversation starts through the inbox
• Pricing and logistics are confirmed
• Deposit/payment is processed
• Booking becomes confirmed
• Experience takes place
• Client leaves a review/rating

The partner does.

This is extremely important.

SpiritualParty provides:

• visibility
• booking infrastructure
• communication tools
• payment handling
• client acquisition

But the actual quality of the event depends on the partner. This includes:

• preparation
• communication
• punctuality
• atmosphere
• professionalism
• emotional intelligence
• safety
• energy of the experience
• post-event follow-up

The partner is accountable for the success of the session or event.

Clients expect fast and professional communication.

Slow replies reduce trust and can negatively impact:

• booking conversion
• ratings
• visibility on the platform
• future recommendations

Partners who consistently respond quickly and professionally are prioritized by the platform.

Ratings are influenced by:

• punctuality
• professionalism
• communication
• experience quality
• reliability
• clarity
• client satisfaction
• cancellations
• complaint history

The platform may reduce visibility for partners with:

• poor communication
• repeated lateness
• cancellations
• low professionalism
• unresolved complaints

Payments are handled securely through the platform.

Typical flow:

• client submits booking request
• deposit or full payment may be requested
• payment is processed securely
• partner receives payout after confirmation/completion according to platform policy

The exact payout timing may vary depending on:

• booking type
• cancellation window
• dispute status
• payment provider processing

Payouts are typically released after:

• the booking is confirmed
• the experience has taken place
• no major issue/dispute exists

This helps protect both clients and partners.

If a client fails to appear for a confirmed booking:

• the booking payment is not refunded to the client
• the partner receives their allocated portion of the payment as agreed

We understand that your time and preparation have value.

No-shows are taken seriously and may affect the client’s standing on the platform.

If you experience a client no-show, please report it through the platform so it is recorded appropriately.

Frequent cancellations seriously damage trust.

Partners who repeatedly cancel may experience:

• reduced visibility
• reduced ranking
• temporary suspension
• permanent removal from the platform

Emergency situations are understood, but reliability is essential.

SpiritualParty may review:

• inbox communication
• booking history
• ratings
• evidence provided by both sides

We encourage professionalism, transparency, and respectful conflict resolution. Repeated complaints may affect account status.

Partners are fully responsible for the safety, conduct, and quality of the experiences they deliver.

We strongly recommend that all partners carry their own professional liability insurance, particularly for:

• in-person sessions
• group events
• physical or somatic practices
• any experience involving direct contact

When in doubt, prioritize safety and transparency.

Initial communication and booking management should remain inside the platform.

This protects both parties by ensuring:

• payment traceability
• booking integrity
• dispute resolution
• service quality standards

Keeping communication on-platform also means that if any issue arises, there is a clear, verifiable record that protects you as much as it protects the client.

Attempts to bypass the platform may lead to reduced visibility or account review.

SpiritualParty operates within the European Union and takes data privacy seriously.

As a partner, you may have access to certain client information through the platform (such as name, contact details, and booking context).

You are required to:

• use client data only for the purpose of fulfilling the booking
• keep all client information confidential
• never store, share, or use client data for marketing or other purposes without explicit consent
• comply with applicable data protection laws, including GDPR

You are not permitted to:

• export or store client contact details outside the platform for personal use
• contact clients through channels outside the platform without their explicit consent
• share client information with third parties

If you have questions about your data responsibilities, please contact us.

The best partners usually:

• respond quickly
• communicate calmly and clearly
• create emotional safety
• prepare thoroughly
• arrive on time
• maintain professionalism
• create memorable experiences
• treat this seriously as a business

Spiritual work and professionalism are not opposites.

The strongest experiences combine:

• authenticity
• responsibility
• presence
• structure
• trust

No.

Bookings depend on:

• client demand
• ratings
• responsiveness
• service quality
• profile quality
• professionalism
• reviews
• availability

Partners who consistently deliver high-quality experiences naturally receive more opportunities.

We recommend:

• completing your profile fully
• using high-quality images
• replying quickly
• maintaining high ratings
• avoiding cancellations
• creating clear service descriptions
• keeping your availability updated

Yes.

Accounts may be suspended for:

• abusive behavior
• repeated cancellations
• fraud
• harassment
• unsafe practices
• misleading services
• severe professionalism issues
• repeated platform policy violations
• misuse of client personal data